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FAQ
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Custom colours and numbers/letters combinationsYes! We are happy to create custom colour combinations from the range of colours we have available. Please see our listings for our fabric options, and send a message with your choices, or to figure something out together. We are also happy to customize your badge with any numbers or letters. If you are hoping for a number higher than 12, please send us a message. (For most letters and numbers there is a 2 character limit, but it depends on the combination).
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Cleaning badgesWe recommend spot cleaning only. Try dabbing gently with a stain remover pen or a little dish soap. If your badge is being used for room decoration, avoid displaying it in direct sunlight to prevent colours from fading.
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Badge gifting and packagingAll badges come with a card insert that includes space to add the recipient's name. We can handwrite a name on the card on your behalf! Let us know whose name to write by sending a note at checkout.
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Shipping options and time framesCanada orders will ship Untracked via Canada Post Oversized Lettermail, which generally takes 4-10 days to arrive. It is also possible to upgrade your shipping at checkout to either Canada Post Expedited or Xpresspost if you prefer a faster, tracked option. US orders ship via USPS, include tracking and generally take between 4-7 days to arrive. International orders are untracked; and ship via Canada Post Small Packet Air. The delivery standard for this method is between 7-12 days.
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Wholesale availabilityWe are open to adding a few shops to our small wholesale roster. Please send us an email with some information about your shop; we would love to chat.
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Badge sizeAll badges are approximately 8" long and 4.5" wide.
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